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SupportCandy – Productivity Suite 3.0.1

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Version 3.0.1 Update?
Updated On November 14, 2024
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SupportCandy - Productivity Suite 3.0.1

$4.99 / year

The SupportCandy Productivity Suite enhances support ticket management with features like checklists, to-do lists, ticket templates, and pinning important tickets. It’s designed to streamline workflows and improve team productivity for customer support operations.

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Features of SupportCandy - Productivity Suite

  • Comprehensive suite designed to enhance productivity for WordPress users.
  • Provides a centralized platform to manage and streamline support requests.
  • Offers customizable ticketing system to handle customer inquiries efficiently.
  • Integrates seamlessly with existing WordPress sites without complex configurations.
  • Features an intuitive dashboard for easy tracking of support activities and metrics.
  • Allows for real-time collaboration among team members to resolve issues promptly.
  • Email notifications keep users informed about updates and ticket statuses.
  • Supports multiple departments, enabling users to assign tickets based on expertise.
  • Enables creation of knowledge base articles for self-service support.
  • Includes options for user roles, ensuring appropriate access levels for team members.
  • Provides robust reporting tools to analyze support performance and trends.
  • Compatible with popular plugins to extend functionality and enhance user experience.
  • Offers responsive customer support to assist users with any challenges faced.
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