Auto Update

Yes (1 Year)

Version

3.0.1 Update?

Updated On

November 14, 2024

File Scan

Clean

(62 votes)

$4.99 / year

The SupportCandy Productivity Suite enhances support ticket management with features like checklists, to-do lists, ticket templates, and pinning important tickets. It’s designed to streamline workflows and improve team productivity for customer support operations.

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HOW IT WORKS

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Description

Sales Page

Features of SupportCandy - Productivity Suite

Comprehensive suite designed to enhance productivity for WordPress users.
Provides a centralized platform to manage and streamline support requests.
Offers customizable ticketing system to handle customer inquiries efficiently.
Integrates seamlessly with existing WordPress sites without complex configurations.
Features an intuitive dashboard for easy tracking of support activities and metrics.
Allows for real-time collaboration among team members to resolve issues promptly.
Email notifications keep users informed about updates and ticket statuses.
Supports multiple departments, enabling users to assign tickets based on expertise.
Enables creation of knowledge base articles for self-service support.
Includes options for user roles, ensuring appropriate access levels for team members.
Provides robust reporting tools to analyze support performance and trends.
Compatible with popular plugins to extend functionality and enhance user experience.
Offers responsive customer support to assist users with any challenges faced.

SupportCandy – Productivity Suite 3.0.1